Terms & Conditions 2018-06-06T19:31:07+00:00

Terms & Conditions

Thank you for trusting SpanishviaSkype to learn Spanish via Skype. Before you start, you may want to take a look at our company policies. Please read following terms and conditions. If you have any questions, comments or concerns arising from the website, the privacy policy or the way in which we are handling your personal information please contact us.

RESERVE YOUR CLASSES

To reserve your classes, you must go to the section “reserve your class”.

 If you want to buy a block of classes (10, 20, 30 or 40 classes):

  • Sign up.
  • Select the type of block of lessons you prefer.
  • Pay for the block of lessons (Pay Pal or credit card).

3- If you want to buy single classes: 

  • Choose the type of lesson you want to reserve.
  • Select a teacher.
  • Choose the day/time you prefer to enjoy your class (you can book your classes 24 hours before you take them).
  • Sign up.
  • Pay for your class (Pay Pal or credit card).

KEEP IN MIND THAT THE CLASS TIMETABLE IS SHOWN IN THE TIME ZONE OF MADRID (SPAIN).

USE-BY DATE CLASSES

You have 12 months to enjoy them, which is easy if you’re interested in improving your Spanish. You must have these classes within this time; otherwise they will not be valid and the money will not be refunded.

RESCHEDULING CLASSES

You can reschedule a lesson 24 hours in advance.

CLASSES CANCELATION

The student can cancel a lesson 24 hours in advance. There are no refunds on late cancels. Our booking system will keep the credit of this cancelled class, so the student can use it to book another class whenever it suits him/her best.

SPANISHVIASKYPE REFUNDING POLICY

All purchases of SpanishviaSkype lessons are final. When you buy them, they are yours to keep and cannot be refunded. Once the transaction has been confirmed and validated by our payment partners and security systems, and you have received the credits in your account, then the purchase is completed or final.

STUDY MATERIAL FOR THE CLASSES

During the classes the student will receive texts in Spanish (news items, articles, interviews, song lyrics, transcriptions of videos, etc.) on which the teacher and student will work together. Moreover, at the end of each class homework will be set for the student so that you can practise at home what you have seen in class that week. All this is included in the price of the classes.

This material will not be shared, sold or otherwise distributed to any student or company.

TECHNICAL PROBLEMS

If the break in communication is due to technical difficulties in the student´s computer or Internet connection SpanishviaSkype will try, the first time that this happens, to reschedule that class so that the student does not lose it. If it occurs several times the student will lose these classes. If it is our system that fails, SpanishviaSkype will give you an extra class to make up for the missed class.

SpanishviaSkype team
www.spanishviaskype.com

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